HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P / N: R0Q79AR, R0Q80AR, R0Q81AR, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J71A
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P / N: R0Q79AR, R0Q80AR, R0Q81AR, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J71A

Ražotājs
•HPE
Ražotāja kods
•H28P2E
Artikuls
•1861139
Kopā pieejams (gab.)
•100
Tuvākā piegāde
•08.07.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years
Designed For
P/N: R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J71A