HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: R0Q85A, R0Q85AR, R0Q86A, R0Q86AR, R0Q87A, R0Q87AR
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: R0Q85A, R0Q85AR, R0Q86A, R0Q86AR, R0Q87A, R0Q87AR
Ražotājs
•HPE
Ražotāja kods
•H28U0E
Artikuls
•1861125
Kopā pieejams (gab.)
•100
Tuvākā piegāde
•08.07.2026
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 3 years
Designed For
P/N: R0Q85A, R0Q85AR, R0Q86A, R0Q86AR, R0Q87A, R0Q87AR