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Poly+ Partner - Extended service agreement - advance hardware replacement (for DA, MDA audio processors) - 3 years - shipment - response time: NBD - for Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, MDA524 UC, MDA526 QD, MDA526 UC
Poly+ Partner - Extended service agreement - advance hardware replacement (for DA, MDA audio processors) - 3 years - shipment - response time: NBD - for Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, MDA524 UC, MDA526 QD, MDA526 UC
Manufacturer
•POLY
Reference
•PMDA362
Article
•3344081
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Covered Configurations
DA, MDA audio processors
Service & Support
Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Designed For
Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, MDA524 UC, MDA526 QD, MDA526 UC