HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours

HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours

HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Manufacturer
HPE
Reference
U1JY9PE
Article
2461676

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Manufacturer
HPE
Reference
U1JY9PE
Article
2461676

Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 1 year