Specialized printers
Datu termināli
Svītrkodu skaneri
Svītrkodu iekārtu izejmateriāli
Svītrkodu iekārtu aksesuāri
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 877619R-001, 877619R-371, 877620R-001, 877620R-291, 877620R-371, 877620R-421
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 877619R-001, 877619R-371, 877620R-001, 877620R-291, 877620R-371, 877620R-421
Manufacturer
•HPE
Reference
•H39N2E
Article
•1861428
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Designed For
P/N: 877619-001, 877619-031, 877619-291, 877619-371, 877619-421, 877619-AA1, 877619R-001, 877619R-371, 877619R-421, 877620-001, 877620-031, 877620-291, 877620-371, 877620-421, 877620-AA1, 877620R-001, 877620R-291, 877620R-371, 877620R-421, 877621-001